Smartlands implements advanced CRM technologies for customer support and hires a Customer Success Manager to provide seamless customer care

London, UK, August 06, 2021: Smartlands is happy to announce the newest addition to its team. Welcome aboard, Kateryna Lytvyn, the new Customer Success Manager. 

Kateryna loves helping people and solving the most challenging problems. Her experience covers customer support of financial products and payment services, including crypto payments. She will bring to the Smartlands team a strong link between our users, technical team, and marketing and will start building a systematic approach to customer service.     

“As the new Customer Success Manager of Smartlands, I see my primary goal in establishing effective communication with the customers of all our products and services. Smartlands is developing an innovative product, and, naturally, its users need extra support. I will do my very best to care of customer problems and ensure that our technical team takes onboard all their needs.” — said Kateryna Lytvyn.

“We can see a great demand for this function with the relaunch of SLT Wallet, and it’s the best time to start building the customer service department to get ready for the retail investment stage. ” — said Ilia Obrazcov, CEO of Smartlands Ltd. 

Smartlands is a digital investments platform with a proven use case for tokenizing shares in real assets. Having its mission of tokenizing the real economy and bringing all its benefits to a broad audience, Smartlands launched an alternative investments project in Ukraine. The SLT is a cryptocurrency of the Smartlands ecosystem. It is limited to a maximum of 7.1mn tokens and runs on the Stellar open-source network.